The following is a list of our most frequently asked questions. If you can't find the answer to your question, you can contact us via email.

What does 'No Win No Fee' really mean?
No win no fee means that if you do not win your claim, you do not have to pay your solicitor a fee. Insurance will cover you against the other side's costs and expenses. If you win your case you will receive your compensation free of any deductions unless it is a Criminal Injury or a Medical Negligence claim. Your solicitor's costs should be paid by the other side. There are very few exceptions to this. One of our specialist independent solicitors will tell you whether your case is suitable for a No Win No Fee Agreement. Your solicitor will also explain the No Win No Fee agreement to you clearly before you start a claim. Other costs may be payable.

Who are NOT2Blame?
NOT2Blame are providers of personal injury services throughout the United Kingdom. All claims referred to NOT2Blame are dealt with professionally and efficiently. We submit each claim to our specialist panel of law firms who have considerable experience in personal injury litigation.

What injuries can I claim for?
You do not have to sustain a serious injury to be entitled to compensation. You are entitled in law to be compensated for any injury arising out of a non-fault accident which you sustain which can include cuts, bruises, soft tissue injuries (whiplash).

How much will I get?
This depends on the extent of your injury. For an approximate figure, please see our Compensation page.

Is there a time limit on submitting a claim for personal injuries?
There is a statutory limit of three years from the date of the accident and a claim can be submitted at any stage during this period.

How long will a claim for personal injuries take to settle?
This will largely depend on the nature of the injury involved. Straightforward injuries should be resolved and settled within a twelve month period.

Do I need to have reported my injuries to my GP or hospital?
It can be beneficial to have a written record of the injuries either at your GP or hospital but this is not essential. If you have not been to visit your GP or hospital it should not prevent you from presenting a claim.

Why can I be legally repesented without incurring legal costs?
The Appointed Panel Solicitor will enter into a Conditional Fee Agreement in relation to their legal costs and an Insurance Policy will be issued to protect you against any other potential costs. If you are successful in your claim all of your legal costs will be paid by the responsible third party including the cost of your insurance premium. If for any reason you are unsuccessful in your claim the Insurance Policy will cover you in relation to all costs.

Who funds the premium and disbursements on the case?
The cost of the insurance premium and disbursements will be funded by your Appointed Panel Solicitor. Disbursements usually include Medical Reports, Assessors Fees and Court Fees.

Is there a cost for funding?
Funding will be provided for the premium and disbursements by your Appointed Panel Solicitor.

What cover does the Insurance Policy provide?
If your case is unsuccessful the Insurance Policy covers you for any liability in respect of legal costs, disbursements and the cost of the insurance premium.

Who will represent me in my claim for personal injuries?
Our specialist personal injury lawyers who have agreed to our exceptional service standards will represent you.

Can I be compensated for losses other than injuries?
You are entitled to recover any loss which you incur as a result of an accident including damaged clothing, expenses and loss of earnings.

Will I have to visit a solicitors office?
You will not be inconvenienced or expected to attend the offices of our Appointed Panel Solicitor. The Appointed Panel Solicitor will instruct an Assessor upon receipt of instructions who will arrange a confidential home visit at your convenience.

What is the procedure for submitting a claim?
Simply log your details onto the Claim Form and submit. Alternatively, contact us and speak with one of our expert Claims Negotiators.